Roy Granger – Operations Manager
Roy is the San Antonio Area Operations Manager, overseeing the efficient delivery of security services with integrity and professionalism. With a background in sales and private security, Roy brings seven years of diverse sales experience, ranging from military recruiting to new home sales. With thirteen years of military service and nine years in private security, Roy understands the nuances of security implementation and client expectations. He ensures optimal staffing, operational equipment, and departmental oversight, drawing on his extensive expertise to exceed client needs and expectations.
Sophie Bernard – Operations Manager
Sophie brings over 15 years of experience in security operations, team leadership, and client management. As Operations Manager for ACT Security Group in San Antonio, she oversees day-to-day field operations, staff performance, and client satisfaction across a wide range of accounts.
Prior to joining ACT, Sophie served as a Security Account Manager where she managed tactical operations, implemented standard operating procedures, and coordinated large-scale events at major tech campuses. Her decade-long tenure as a District Manager included supervising over 300 employees, scheduling 8,000+ hours weekly, and handling full P&L responsibilities across multiple client sites—from medical facilities to retail environments.
Fluent in Spanish and French, Sophie holds a Bachelor’s degree in Business Administration from IFC Herault in France.
