Susan Lowe – Branch Manager and LLC Member

Susan is a lifelong Houstonian and has been involved in the Security Industry since 1982. Prior to joining ACT Security Group in 2018, she owned and operated another security company in the Houston and San Antonio areas. Susan has extensive experience in all aspects of contract security. She has also held a board position with the state security association, Associated Security Services and Investigators of the State of Texas (ASSIST) since 1996, lobbying for legislation to improve the industry as a whole. Susan now serves as the liaison for the security industry with the Texas Department of Public Safety, Private Security Bureau.

Rosa Smith – Operations Manager

Rosa is a native Texan and has been involved in the Security Industry since 1999. She started in this industry as a non-commissioned Security Officer and has held multiple positions in the contract security industry, including Security Officer (both armed and unarmed) and Patrol Manager. Rosa now serves as Operations Manager for the Houston office. Having experience of ‘boots on the ground’ helps Rosa to not only provide quality service to our clients but also furnish qualified and well trained security officers.

Jan Dudley – Administrative Coordinator

Jan is a proud native of the vibrant Houston/Cypress area, where she has woven her professional journey with dedication and versatility. She cherishes her role as a mother to one son and adoring grandmother to three grandchildren. After a diverse career at Sears where she held managerial positions such as office supervisor, Loss Prevention manager, and Operations manager she now heads up the recruiting and onboarding for ACT’s Houston branch.